30-Day Return Policy
We offer a 30-day return period. You have 30 days after receiving your item to request a return.
To be eligible for a standard return, your item must be in the same condition that you received it, unworn or unused where applicable, with tags, and in its original packaging. You will also need your receipt or proof of purchase.
Starting a Return
To request a return, contact us at barneswickllc101@gmail.com. If your return is accepted, we will provide return instructions and, where applicable, a return shipping label.
Items sent back without first requesting and receiving return authorization may not be accepted.
Damages and Order Issues
Please inspect your order as soon as it arrives. If an item is defective, damaged, or incorrect, contact us promptly with your order information and clear photos where relevant so we can evaluate the issue and make it right.
Exceptions and Non-Returnable Items
For hygiene and safety reasons, certain opened, used, intimate, personalized, or otherwise non-resalable products may not be eligible for return unless they arrive defective or damaged. We will confirm eligibility when you contact support.
Gift cards and any other items identified as final sale are not returnable unless required by applicable law.
Exchanges
The fastest way to receive a different item is usually to request a return for the original item and, once the return is approved, place a separate order for the replacement. Support can help determine the best option for your situation.
Return Shipping
If a return results from our error, a damaged item, or an incorrect shipment, we will provide instructions for return shipping. For discretionary returns, return-shipping costs may be deducted from the refund where permitted and will be disclosed before the return is finalized.
Refunds
We will notify you after we receive and inspect your return and let you know whether the refund has been approved. Approved refunds are issued to the original payment method.
Your bank or card provider may require additional processing time before the refund appears on your statement.
Questions
For any return or refund question, contact barneswickllc101@gmail.com or visit our contact page.